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Laplink Technical Support

Laplink Technical Support Representatives are available to assist you with questions relating to:

  • Post Migration Questions
  • Installation & Setup
  • Launching a Program
  • Getting Connected
  • File Transfers & Syncs
  • Remote Control
  • Error Messages
  • Compatibility Inquiries

Live Chat is a FREE & SECURE web-based service we offer to let you chat directly with a technical support personnel.

Open Hours (Eastern Time)
Monday  930AM - 800PM
Tuesday  930AM - 800PM
Wednesday  930AM - 800PM
Thursday  930AM - 800PM
Friday  930AM - 800PM
Saturday  1100AM - 500PM
Sunday  Closed

We also offer other support options on a product by product basis. Find out more »

Laplink Customer Service

Laplink Customer Service Representatives are available to assist you with questions relating to:

  • Pre-Sales Questions
  • Purchase a Product / Download
  • Licensing
  • Register/Activate/Validate your program
  • Request a Refund
  • Renew your Subscription
  • Shipping Inquiries
  • Any Other General Questions

Live Chat is a FREE & SECURE web-based service we offer to let you chat directly with a customer service representative.

Open Hours* (Eastern Time)
Monday  930AM - 800PM
Tuesday  930AM - 800PM
Wednesday  930AM - 800PM
Thursday  930AM - 800PM
Friday  930AM - 800PM
Saturday  1200PM - 300PM
Sunday  Closed

*Saturday and Sunday customer service hours are chat only.

Customer Service Line: +1 (800) 343-8080
Outside USA/Canada: +1 (425) 952-6001


For after hours support, please submit a technical support request via our free web incident support service.

Live chat support is web based and requires no downloads.  It is ideally suited for providing quick answers to your technical questions in a dynamic, interactive manner.  For this reason our technicians don't always have the freedom to research more complicated issues.

In these situations, you may be asked to submit a technical support request via our free web incident report service where our technicians will be able to fully devote the time needed to research your issue and bring it to a prompt resolution.

Contact Us Page Web Incident Report Button
 
Press
  • PCmover to be Given Away for Free in Commemoration of 29 Years of Quality Software
    May 14, 2012 - As part of the ‘Laplink Turns 29 Giveaway’, PCmover Windows 7 Upgrade Assistant will be free for all visitors.
  • Laplink Software Celebrates 29 Years of Success by Giving Away PCmover
    Apr 30, 2012 - Since 1983, Laplink has provided file transfer and synchronization solutions to businesses and consumers worldwide.
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