Contact Support
Laplink Technical Support Representatives are available to assist you with questions relating to:
- Post Migration Questions
- Installation & Setup
- Launching a Program
- Getting Connected
- File Transfers & Syncs
- Remote Control
- Error Messages
- Compatibility Inquiries
Live Chat is a FREE & SECURE web-based service we offer to let you chat directly with a technical support personnel.
| Open Hours (Eastern Time) | |
| Monday | 930AM - 800PM |
| Tuesday | 930AM - 800PM |
| Wednesday | 930AM - 800PM |
| Thursday | 930AM - 800PM |
| Friday | 930AM - 800PM |
| Saturday | 1100AM - 500PM |
| Sunday | Closed |
We also offer other support options on a product by product basis. Find out more »
Laplink Customer Service Representatives are available to assist you with questions relating to:
- Pre-Sales Questions
- Purchase a Product / Download
- Licensing
- Register/Activate/Validate your program
- Request a Refund
- Renew your Subscription
- Shipping Inquiries
- Any Other General Questions
Live Chat is a FREE & SECURE web-based service we offer to let you chat directly with a customer service representative.
| Open Hours* (Eastern Time) | |
| Monday | 930AM - 800PM |
| Tuesday | 930AM - 800PM |
| Wednesday | 930AM - 800PM |
| Thursday | 930AM - 800PM |
| Friday | 930AM - 800PM |
| Saturday | 1200PM - 300PM |
| Sunday | Closed |
*Saturday and Sunday customer service hours are chat only.
Customer Service Line: +1 (800) 343-8080
Outside USA/Canada: +1 (425) 952-6001
For after hours support, please submit a technical support request via our free web incident support service.
Live chat support is web based and requires no downloads. It is ideally suited for
providing quick answers to your technical questions in a dynamic, interactive manner. For
this reason our technicians don't always have the freedom to research more complicated issues.
In these situations, you may be asked to submit a technical support request via our free web
incident report service where our technicians will be able to fully devote the time needed to
research your issue and bring it to a prompt resolution.
