Government

Enterprises

IT Service Provider

Healthcare

Problem

Copying and moving applications, files and settings from an old PC to a brand new one manually is a hassle that costs organizations money, time, employee productivity and the availability of their IT Department. For an educational facility such as an institute, research facility or university, where PCs are relied upon for advanced security and user access settings, as well as up-to-date and often customized applications and files, the migration process becomes even more complex and troublesome.

Solution

Whether switching over or recycling outdated computers, upgrading to a new version of a particular software such as Adobe or Microsoft Office, or synchronizing and updating files and user, network or security settings on a set of computers, PCmover is the key to getting the job done quickly, easily and automatically. Rather than manually setting up every single computer in your organization, one by one, IT staff are able to use PCmover to specify what they want migrated, which computers they want it migrated to and when they want the migration process to take place. Pcmover takes care of the rest, so your IT department and the rest of your employees can focus on more important tasks.

Results

Find out how PCmover saved Cornell University an estimated $13,500 and 135 hours in PC-moving costs, while switching to 45 new PCs. Click here for the Case Study (186 KB PDF).

Problem

Copying and moving applications, files and settings from an old PC to a brand new one manually is a hassle that costs organizations money, time, employee productivity and the availability of their IT Department. For a Government department or organization especially, where access to specific and often customized applications, files and advanced security and user settings is required across a huge network of PCs, the migration challenge often becomes the migration nightmare!

Solution

Why not save your Government organization time, money and stress by switching to PCmover? With PCmover, IT staff can specify what they want migrated, which computers they want it migrated to and when they want the migration process to take place. PCmover takes care of the rest, so your IT department and the rest of your employees can focus on serving the public.

Results

Find out how PCmover saved the Idaho Department of Health & Wellness an estimated $189,000 and over 2700 hours in PC replacement costs, while switching to 900 new PCs. Click here for the Case Study ( 136 KB PDF).

Problem

AIG Retirement turned to PCmover Enterprise to solve a painful, costly PC refresh problem for remote sales agents that continually resulted in days of end-user downtime and significant hard-dollar costs. In addition to the downtime, AIG Retirement was shipping a "loaner" PC to remote users for use while their PC refresh took place at corporate by an on-site IT professional. Not only did AIG Retirement want to eliminate the shipping costs and downtime associated with their " remote" PC refresh program, they wanted to provide the service in a manner that required less involvement from IT staff.

Solution

AIG Retirement elected to use PCmover Enterprise for a small pilot program, launching nationally after results showed strong cost savings, user satisfaction, and decreased support calls for every migration performed. Now, when new PCs are shipped to the remote user, an email with instructions on upgrading the PC properly is sent along with PCmover and a Laplink USB cable. Instead of shipping the PC back to corporate HQ, the user plugs in the USB cable to both the "old" and "new" PC, follows the migration prompts, and completes the migration with remote support from AIG IT staff (if requested). With PCmover Enterprise, AIG Retirement's remote user base now manages the migration process on their own, automatically transferring over their custom software, data, settings, and user accounts automatically without on-site IT assistance. This includes the automatic migration of installed software, such as Lotus Notes, MS Office, and other in-house developed applications that would otherwise be painful to re-install and configure manually, leaving the user with a PC that looks and feels identical to the old.

Results

By using the automated, repeatable PCmover driven refresh procedure managed by remote sales agents, AIG Retirement has managed to save over $150 in shipping, eliminated 2 post-migration IT support requests, and reduce end-user downtime to two hours or less for each PC refreshed in the field.

Problem

Copying and moving applications, files and settings from an old PC to a brand new one manually is a hassle that costs organizations money, time, employee productivity and the availability of their IT Department. For an IT Service Provider especially, handling such an important yet extremely time-consuming and stressful task for a client can be a hassle. Manually upgrading or updating the software, files and user settings across dozens of computers for several clients in several geographic locations can take hours, if not days and can cost hundreds or thousands of dollars, even if done remotely. Meanwhile, investing in a specialized corporate tool is often less time consuming, but even more costly, as corporate migration utilities often sell at a high price point and still don't give users the ability to transfer software across multiple computers, as only files and settings can be transferred.

Solution

Why not save you business time, money and stress by switching to PCmover? With PCmover Enterprise, IT staff can specify what they want migrated, which computers they want it migrated to and when they want the migration process to take place. PCmover takes care of the rest, so your IT staff can focus on more complex issues and help more clients in a typical workday.

Results

Find out how IT Service Provider AOS Web-Com saved its business $20,000 and passed over $400 of savings per customer in its first year of using PCmover. Click here for the Case Study (78 KB PDF).

Problem

Children's Hospital in Boston was looking to provide a full and complete PC migration process for end-users receiving a new PC, as IT staff and end-users were allocating a "significant" amount of resources for each PC refreshed or recycled. This impacted clinical and physician work due to downtime restrictions, as PCs are critical tools necessary to meet the standard delivery of care to patients across all visits. After evaluating the Microsoft User State Migration Tool, Children's Hospital of Boston found the cost of customization, maintenance, and support for a vanilla tool would require a full-time development resource with certified XML expertise, not to mention the time needed to build, test, and deploy. In addition to the cost of building and supporting a custom tool, moving applications with the USMT was quickly understood to be impossible, thus forcing end-users and technicians to manually re-install and update software themselves manually.

Solution

By choosing PCmover Enterprise, Children's Hospital of Boston is providing full and complete migration experience to physicians, clinical staff, and operational staff without the need to build, support, and maintain a custom user migration utility that does not transfer installed applications.

Results

Without the need to re-install software manually after a migration has taken place with PCmover Enterprise, physicians and clinical specialists can now get back to working with ptients quickly after receiving a new PC. More importantly, Children's Hospital of Boston can now provide such a service without becoming "migration utility experts", instead focusing resources to continually improve the quality of patient care, service delivery, and cost management.