Laplink Gold Support

Did you know that nearly 90% of support issues are quickly resolved with a simple visit to our FAQs or Knowledge Base?

Please take a moment to review the following articles before contacting Laplink Support.

Laplink Gold FAQs

How do I use Laplink Internet with a proxy server?
FAQ: 260 Product: Laplink Gold

How to I configure Laplink Gold to allow some users write access to a folder and other users to only be able to read files from that folder?
FAQ: 263 Product: Laplink Gold

What is the difference between Remote Desktop and Remote Control in Laplink Gold?
FAQ: 334 Product: Laplink Gold

Norton/Symantec Anti-virus detects laplink.exe as a virus.
FAQ: 360 Product: Laplink Gold Date Added: 12-18-2006

Error message: "This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it."
FAQ: 365 Product: Laplink Gold Date Added: 12-18-2006

More FAQs »

Laplink Gold Knowledge Base Articles

LapLink doesn't connect over the blue serial cable. Sometimes when I look in LapLink's Port Setup, the COM port status is Unavailable. What can I do?
KB: 101 Product: Laplink Gold Date Added: 2003-12-10

I need to uninstall LapLink, PCsync or PDAsync. How can I be sure that the software is completely removed?
KB: 103 Product: Laplink Gold Date Added: 2006-10-19

How do I use LapLink to make a direct cable connection for the first time?
KB: 100 Product: Laplink Gold Date Added: 2002-03-15

When I try to install LapLink, I receive this error message. The InstallShield engine IKERNEL.EXE could not be launched. Error loading type library/dll. What can I do?
KB: 671 Product: Laplink Gold Date Added: 2006-10-19

How to Prevent Background Programs from Starting when Booting Your Computer
KB: 252 Product: Laplink Gold Date Added: 2007-09-24

More Knowledge Base Articles »