Question
During my migration, the transfer stops and the following message displays: *Parallel Port Error: Unrecoverable data error on parallel port*. What causes this and how do I fix it?
Answer
This error can occur for the following reasons:
- If either of the computers is running Windows XP, PCMover must be installed on that computer
with the “Prepare for a migration over the parallel port” option checked. If you disabled this
option during installation, re-install PCMover, making sure this option is enabled.
- A printer or some other device (such as a scanner or zip drive) may be configured to access the
parallel port even when you are not using the device. If this is the case, temporarily re-configure
the driver for that device so that it does not access the printer port.
- If Windows is configured for “Direct Cable Connection” (DCC), which is also called “Direct
Parallel Incoming or Outgoing Connection” on Windows XP, Windows will access the parallel port and
interfere with the migration. If DCC is installed, disable it. When the problem is corrected,
re-start PCMover on both computers and start the migration again.
Product: PCmover
KB: 184
Last updated: Aug 18, 2004
