I am having problems connecting FileSync with the blue serial cable. What can I do?

Cause

Many things can prevent FileSync from connecting with the Serial Network cable. In some cases finding the problem is easy, while in others, more advanced steps are necessary. The root cause is that the TCP/IP protocol is blocked from making the connection, or the computer's hardware is not correctly configured

Solution

Installation and Configuration

For computers running Windows 2000 or Windows XP, see Technical Document 696: PCsync Serial Connection Troubleshooting in Windows 2000 or Windows XP for more information.

For computers running Windows 95, Windows 98 or Windows Millennium, see Technical Document 698: PCsync Serial Connection Troubleshooting in Windows 95, Windows 98 or Windows Millennium for more information.

For computers running Windows NT, see Technical Document 700: PCsync Serial Connection Troubleshooting in Windows NT for more information.

Other Topics:

Technical Document 694: Error Message: FileSync is Unable to Connect to the Site...Connection Refused

Technical Document 703: FileSync Connects and Randomly Disconnects when Using a Serial Connection

Technical Document 704: FileSync Does Not Enable a COM port

Product: Cables
KB: 695  Last updated: Mar 8, 2002
Keywords: Cable: Serial, Connections: Cable, Configuration: Cable drivers, Error Messages: Connections 
Platforms:

Wildcards (internal use):

 
Support
 
Begin a Free Realtime Secure Chat with a support technician: