We also offer other support options on a product by product basis.
For after hours support, please submit a support ticket:
Live chat support is web based and requires no downloads. It is ideally suited for providing quick answers to your technical questions in a dynamic, interactive manner. For this reason our technicians don't always have the freedom to research more complicated issues.
In these situations, you may be asked to submit a technical support request via our free web incident report service where our technicians will be able to fully devote the time needed to research your issue and bring it to a prompt resolution.
Laplink Customer Service
Laplink Customer Service Representatives are available to assist you with questions relating to:
Purchase a Product / Download
Register/Activate/Validate a program
Request a Refund
Renew your Subscription
Any Other General Questions
Open Hours (Eastern Time)
Monday - Friday
9:30AM - 8:00PM
*Customers can still open customer support email tickets, chat or phone support not available.
Live Chat is a FREE & SECURE web-based service we offer to let you chat directly with customer service personnel.
Please note: The above phone number is for CUSTOMER SERVICE questions only. For TECHNICAL SUPPORT, please submit an incident here or start a live chat. If all CUSTOMER SERVICE representatives, who are available between 12pm-7pm (Eastern) are busy when you call, you will be prompted to leave a message to which you can expect a response generally within one business day. Need help using PCmover to perform a transfer? Our Free Transfer Assistance is here to help!