LapLink Host enables Help Desk Professionals to:

• Secure and easy connections through firewalls with Laplink internet.
• Establish one-way remote control with no outbound connections.
• Execute password-controlled file transfer functions.
• Maintain local password to prevent end users from closing LapLink Host
• Leverage full-featured security to ensure that end users receive only authorized technical support.
• Monitor PC usage remotely without end user being aware of oversight
• Automatically maintain technical support log - log all connections, monitor and record users called, files transferred, security violations and more.
• Combine powerful remote control and file transfer capabilities with simultaneous Voice Chat to facilitate support
• Maintain simultaneous connections to up to 15 Laplink Host clients, using remote control, file transfer and chat features.