FileMover - FAQ's



General Questions

  • Where is my FileMover serial number?
  • What is FileMover’s optimal connection method or cable type?
  • On how many computers may I install FileMover?
  • Can I have other Laplink products installed along with FileMover?
  • Where is the FileMover desktop shortcut?
  • Can FileMover perform synchronization or automated file transfers?
  • Can FileMover transfer my Outlook or Outlook Express email information?
  • Can FileMover migrate my programs and settings to a new PC?
  • Can FileMover clone, image or backup my operating system?

    Accessibility Questions

  • Why am I prompted for a username and password when trying to connect to the host computer?

    How Do I...

  • How do I activate my FileMover product?

    Cable Connection Questions

  • Do I need to install drivers before attaching the USB cable?
  • Can I use a non-Laplink USB cable for FileMover connections?
  • Can I use a purple Laplink USB network cable for FileMover connections?
  • Can I use a non-Laplink Serial cable for FileMover connections?
  • Can I use a serial-to-USB adapter, or other gender-changing adapter for FileMover connections?
  • Can I use a Laplink Parallel cable for FileMover connections?
  • Can I unplug and re-connect the USB cable while FileMover is running?

    Network Connection Questions

  • Are there any problems if I have multiple network adapters?
  • Are there any problems if I have personal firewall software?
  • Why does my local computer show up in the list when I browse for other computers on the network?
  • What if my small office or home (SOHO) network doesn’t have a domain controller?
  • Can I perform local-local file transfers including mapped drives?
  • Can I use Windows authentication in FileMover if my computers are attached to small office or home (SOHO) network which doesn’t have a domain controller?
  • Must both of my computers be joined to the domain in order to use Windows authentication in FileMover?
  • What if my domain password has changed or been reset?
  • Why would I change the default TCP port for FileMover connections?
  • Can I permanently change the default port for FileMover connections?
  • Can I perform Internet connections in FileMover?


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